Escambia County is seeking an Information Technology Help Desk Supervisor

Salary:  $63,752 – $79,690 Annually

Job Closes:  June 30, 2025

The Help Desk Supervisor reports to the Service Delivery Manager and is responsible for overseeing the day-to-day operations of the Escambia County BCC help desk, ensuring efficient and effective support services to all departments. This role involves managing a team of technicians and specialists, coordinating with other IT teams, and maintaining high levels of customer satisfaction through timely and accurate problem resolution.

Training and Experience:
Bachelor’s degree in Information Systems, Computer Science, Business, or a related field with a minimum of three years of experience in IT Support, with a minimum of one year in a supervisory role, or a combination of education and experience equivalent to these requirements. 

Licenses and Certifications:

Must possess a valid driver’s license from state of residence


For more information on job position, benefits and to apply visit: https://www.myescambia.com/careers